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What Happens When You Report

A written record is established regarding all concerns raised in regard to a child or family, These records provide for cross checking against previous referrals and sometimes help to develop an overview of the family for a period of time. If you are under that the information you are providing constitutes a report, ask the person you are speaking with how the information is to be recorded.

Child Protective Services (CPS) Prioritization -- A report of suspected maltreatment is prioritized into one of four categories according to the perceived imminent risk to the child(ren). A range of issues are considered in determining the reports priority, but include: the information being presented in the report, prior referrals in regard to the child in question or the child's family, and the child or children's ages. The priorities, in general terms are:

Priority I: Life threatening situations--Conditions that are imminently life threatening. The CPS policy is to respond immediately to reports in this priority, but no later than two hours after receiving the report.

Priority II: Dangerous but not life threatening-- Conditions that are potentially life threatening and may be imminently threatening to safety or health. CPS policy dictates a prompt response to reports of this type, but no later than 48 hours.

Priority III: Substandard child care or treatment that has or may result in injury--Potentially damaging but relatively little imminent danger of serious injury. CPS policy requires a prompt response, not to exceed 2 working days.

Priority IV: Child care or treatment that may be damaging.--Includes situations involving minor abuse or neglect or situations in which there is potential of maltreatment. CPS policy requires a response in not more than 1 work week.

All reports are important and any one report may make the difference to a child's well being. Prioritization is applied in an attempt to provide for the best possible utilization of resources and to provide some guidance to CPS employees as to timelines of response. Priorities are established by CPS personnel and are reviewed by supervisory staff. If you have a question as to the priority that is applied to your referral, please ask for clarification.

CPS Intake Investigation/Initial Assessment -- Investigation of the report includes interviewing the child, parents and others who may help substantiate whether or not the child has been abused or neglected, is at risk of abuse, and/or the family is in need of services. Through interview, observation and data gathered, CPS makes one of three determinations:

Report Unsubstantiated -- No reasonable connection can be formed between observable conditions and the reported concerns. This does not mean that the family is not in need of support or preventive services. Families may be referred for support services, either through the state or through various community organizations.

WHAT & HOW to report

Physical Abuse | Emotional Abuse | Sexual Abuse | Physical Neglect | Emotional Neglect

Nature of Abuse | Reporting Abuse in AZ | Asked About Issues

 

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